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- 2026-09-26
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Email experts
ready to help
Quick, reliable support from experts who
understand your needs and work alongside you.
How we think about support
Our goal is to build a product that reduces the need for you to reach out in the first place. Still, there are times when you just need to talk to a human, and that's why we're here for you.
Get support
however you want
As a lean team of experts, we provide direct access to product
engineers, company founders, and email experts.
Email support
Get the help you need, whenever you need it, with first and next response SLAs.
Dedicated Slack channel
Connect your Slack workspace with ours to chat with Resend engineers directly.
Knowledge base
Get answers to the most common asked questions and learn from dozens of articles.
During a busy holiday season, our previous email provider suddenly blocked us. We were stranded without support for days. The Resend team moved very quickly and helped us when we needed it most.
Sahil Lavingia
CEO of Gumroad
Actions speak
louder than words
Our goal is to keep your momentum going, not slow you down.
So when you do reach out, we move fast.
90% of urgent requests receive a first response under 11min
< 11min
Requests receiving a first reply within the documented SLA
90.47%
Number of customers helped since 2023
207,241
Real-time data from the past 30 days via Plain
