{"id":"pg_h4y_duwuypeg","property_id":"prp_zytqwbr9l3k9","domain_id":"dom_hnalhgvw1wgq","root_domain":"resend.com","locale":"en","url":"https://resend.com/support","url_hash":"47436553837165d2c785e2fb789d716825ad438bb7b57e20138c22d4e29d320a","path":"/support","depth":1,"canonical_url":"https://resend.com/support","canonical_page_id":null,"page_type":"landing","page_type_guess":"landing","state":"indexed","skip_reason":"budget","priority":"0.9","discovered_via":"sitemap","first_seen_at":"2026-08-27T09:03:46.731Z","last_seen_at":"2026-09-26T09:09:18.848Z","http_status":200,"content_hash":"4b7e4e8571d7d4382bc3c8fd1e662a61c72529c92e3d327c8a47acfc75777368","title":"Support · Resend","description":"Quick, reliable support from experts who understand your needs and work alongside you.","author":"Resend","published_at":null,"modified_at":null,"word_count":252,"reading_time_sec":69,"lang_detected":"en","images":[],"links_out":null,"markdown_source":"readability","refresh_interval":"monthly","last_fetched_at":"2026-09-26T09:08:19.642Z","next_refresh_at":"2026-10-26T09:08:19.642Z","runs_count":1,"changes_count":0,"last_changed_at":null,"fail_count":0,"last_error":null,"created_at":"2026-08-27T09:03:46.731Z","updated_at":"2026-08-27T09:03:46.731Z","inlinks":29,"inlinks_body":2,"outlinks":42,"outlinks_external":4,"anchor_terms":["Support","contact us"],"template_score":"1.0357142857142857","cash":"0.622716735517293999","cash_total":"2.0867053106413859790","pagerank":"0.0424309156933669","is_orphan":false,"link_confirmed":true,"discovered_wave":0,"embedded_hash":null,"embedded_at":null,"domain_name":"Resend","brand_color":null,"domain_rank":405,"spam_score":8,"markdown":"## Email experts  \nready to help\n\nQuick, reliable support from experts who  \nunderstand your needs and work alongside you.\n\n[Contact us](#contact)\n\n## How we think about support\n\nOur goal is to build a product that reduces the need for you to reach out in the first place. Still, there are times when you just need to talk to a human, and that's why we're here for you.\n\n[Read the Handbook](https://resend.com/handbook/success/how-we-help-users)\n\n## Get support  \nhowever you want\n\nAs a lean team of experts, we provide direct access to product  \nengineers, company founders, and email experts.\n\n#### Email support\n\nGet the help you need, whenever you need it, with first and next response SLAs.\n\n[Send us an email](#contact)\n\n#### Dedicated Slack channel\n\nConnect your Slack workspace with ours to chat with Resend engineers directly.\n\n[Request channel](https://resend.com/help)\n\n#### Knowledge base\n\nGet answers to the most common asked questions and learn from dozens of articles.\n\n[See knowledge base](https://resend.com/docs/knowledge-base/introduction)\n\n![Gumroad](https://resend.com/static/customers/gumroad-logo-white.svg?dpl=dpl_4k8wSACU8jxUG4SmSL5SqFYR7rtz)\n\n> During a busy holiday season, our previous email provider suddenly blocked us. We were stranded without support for days. The Resend team moved very quickly and helped us when we needed it most.\n\nSahil Lavingia\n\nCEO of Gumroad\n\n[Read story](https://resend.com/blog/how-gumroad-migrated-100m-emails-to-resend)\n\n## Actions speak  \nlouder than words\n\nOur goal is to keep your momentum going, not slow you down.  \nSo when you do reach out, we move fast.\n\n90% of urgent requests receive a first response under 11min\n\n#### < 11min\n\nRequests receiving a first reply within the documented SLA\n\n#### 90.47%\n\nNumber of customers helped since 2023\n\n#### 207,241\n\nReal-time data from the past 30 days via Plain","storage":{"htmlKey":"stealpage/html/resend.com/pg_h4y_duwuypeg/run_0xdoimfiyimw.html.gz","markdownKey":"stealpage/md/resend.com/pg_h4y_duwuypeg/run_0xdoimfiyimw.md.gz"},"facets":null,"assets":[{"kind":"image","src_url":"https://resend.com/static/cover-support.jpg","r2_key":null,"alt":null,"caption":null,"width":null,"height":null,"is_hero":true,"zone":"main"},{"kind":"image","src_url":"https://resend.com/static/customers/gumroad-logo-white.svg?dpl=dpl_4k8wSACU8jxUG4SmSL5SqFYR7rtz","r2_key":null,"alt":"Gumroad","caption":null,"width":40,"height":40,"is_hero":false,"zone":"unknown"},{"kind":"image","src_url":"https://resend.com/static/footer-x.svg?dpl=dpl_4k8wSACU8jxUG4SmSL5SqFYR7rtz","r2_key":null,"alt":"X","caption":null,"width":32,"height":32,"is_hero":false,"zone":"footer"},{"kind":"image","src_url":"https://resend.com/static/footer-github.svg?dpl=dpl_4k8wSACU8jxUG4SmSL5SqFYR7rtz","r2_key":null,"alt":"GitHub","caption":null,"width":32,"height":32,"is_hero":false,"zone":"footer"},{"kind":"image","src_url":"https://resend.com/static/footer-linkedin.svg?dpl=dpl_4k8wSACU8jxUG4SmSL5SqFYR7rtz","r2_key":null,"alt":"LinkedIn","caption":null,"width":32,"height":32,"is_hero":false,"zone":"footer"},{"kind":"image","src_url":"https://resend.com/static/footer-youtube.svg?dpl=dpl_4k8wSACU8jxUG4SmSL5SqFYR7rtz","r2_key":null,"alt":"Youtube","caption":null,"width":32,"height":32,"is_hero":false,"zone":"footer"}],"shots":[{"viewport":"mobile","width":390,"height":844,"r2_key":"stealpage/shots/resend.com/pg_h4y_duwuypeg/run_0xdoimfiyimw-mobile.png","phash":"6037110c0021316f","visual_delta":null,"captured_at":"2026-09-26T09:08:25.627Z"},{"viewport":"desktop","width":1440,"height":900,"r2_key":"stealpage/shots/resend.com/pg_h4y_duwuypeg/run_0xdoimfiyimw-desktop.png","phash":"59040c0c0c00695b","visual_delta":null,"captured_at":"2026-09-26T09:08:25.419Z"}],"history":[{"id":"run_0xdoimfiyimw","started_at":"2026-09-26T09:08:19.637Z","http_status":200,"fetcher":"direct","changed":false,"diff":null,"word_count":252}],"citedBy":[{"id":"pg_q5c3m3vzmhtr","url":"https://resend.com/philosophy","title":"Philosophy · Resend","anchors":["Support"],"zone":"main"},{"id":"pg_st9fqq9irhbf","url":"https://resend.com/security/soc-2","title":"SOC 2","anchors":["contact us","Support"],"zone":"main"}]}