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I don't like the Sandwich technique feedback, Jorge Ferreiro

/blog/sandwich-technique-feedback-i-don-t-like-you

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Opening

A couple of weeks ago I wrote about giving and receiving feedback in a work environment. A common technique for providing feedback is using the Sandwich technique, but I don’t really like it. In this post I’m sharing my

I don't like the Sandwich technique feedback, Jorge Ferreiro1 / 4

What is the sandwich technique?

I enjoy a definition from this paper: “inserts criticism between two positive remarks”. I understand why managers and Individual contributors may like it. As a manager, it’s easy to start a conversation with positive rem

I don't like the Sandwich technique feedback, Jorge Ferreiro2 / 4

What’s wrong with the sandwich technique?

I value clear and direct communication when it comes to work relationships. I assume that part of my job is making mistakes and acting on them, so it should not be dramatic to talk about things that don’t work out or hig

I don't like the Sandwich technique feedback, Jorge Ferreiro3 / 4

What is a good alternative? "FEN technique"

I’ve been using this alternative approach to provide feedback for almost two years. It came out of a conversation with Nick Popoff on a 1:1. Nick suggested that it is more effective to focus your feedback on facts, rathe

I don't like the Sandwich technique feedback, Jorge Ferreiro4 / 4