Intake and integrations
Create issues at the speed of conversationMention @Linear in discussions on Slack or Microsoft Teams, and the Linear agent will create issues informed by your conversation’s context.
From intent to PR with a single commandTurn Slack and Microsoft Teams threads into issues and assign them directly to a coding agent. No handoffs required.
Turn support tickets into issues with a single clickAuto-create well-scoped issues from Intercom and Zendesk conversations – even across long, multi-topic threads.
Auto-create issues from customer callsAutomatically capture product feedback from Gong transcripts and route them into Linear. No prompts or clicks required.
Create requests and bug reports from anywhereIntegrate Linear with the rest of your tools to create issues directly from your CRM, monitoring system, email, and more.
Automate the overheadTriage Intelligence proactively suggests and applies the right assignees, teams, projects, and labels based on your team’s historical patterns.
Find duplicates before they slow you downTriage Intelligence identifies similar issues and links related work, so you don’t end up with three versions of the same thing.
Put incoming issues on autopilotAutomatically process incoming issues with predefined rules to prioritize key customers or escalate critical bugs.
Auto-assign issuesUse a triage responsibility schedule to automatically assign or notify specific team members.
Apply automatic deadlines to
time-sensitive issues to communicate urgency.
Understand customer needs in full contextual detailCapture feedback across any customer interaction – from sales calls to support chats – and turn it into a customer request linked to a Linear project or issue.
Create powerful helpdesk workflowsStandardize workplace requests with forms and templates, and automatically route them to the right team in Linear.
