{"id":"pg_ltxb1tose7mi","property_id":"prp_xmyp1ziwpl3m","domain_id":"dom_cmnflwxgauzb","root_domain":"linear.app","locale":"en","url":"https://linear.app/asks","url_hash":"1ba01cacc4cdc2e02f9fcd87fa5013e38fb381b174b0cbf50f8f48160351dea7","path":"/asks","depth":1,"canonical_url":"https://linear.app/asks","canonical_page_id":null,"page_type":"landing","page_type_guess":"landing","state":"indexed","skip_reason":"budget","priority":"0.9","discovered_via":"sitemap","first_seen_at":"2026-08-27T09:04:29.608Z","last_seen_at":"2026-09-26T09:09:12.818Z","http_status":200,"content_hash":"f51a05d641bf7d1c4903be4111d7e6da8cbdaea53d56ba77fd5c9d4c5046017f","title":"Linear Asks – Manage workplace requests","description":"The easiest way to manage internal requests from Slack and email. Streamline bug reports, feature ideas, IT tickets, and more.","author":null,"published_at":null,"modified_at":null,"word_count":498,"reading_time_sec":136,"lang_detected":"en","images":[],"links_out":null,"markdown_source":"readability","refresh_interval":"monthly","last_fetched_at":"2026-09-26T09:08:51.878Z","next_refresh_at":"2026-10-26T09:08:51.878Z","runs_count":1,"changes_count":0,"last_changed_at":null,"fail_count":0,"last_error":null,"created_at":"2026-08-27T09:04:29.608Z","updated_at":"2026-08-27T09:04:29.608Z","inlinks":20,"inlinks_body":2,"outlinks":39,"outlinks_external":4,"anchor_terms":["Asks","Linear Asks Create customer requests from emails and shared Slack channels.","Linear Asks→"],"template_score":"0.68965517241379310345","cash":"0.0127295324879855663","cash_total":"1.2880795646805314801","pagerank":"0.0106824360834716","is_orphan":false,"link_confirmed":true,"discovered_wave":0,"embedded_hash":null,"embedded_at":null,"domain_name":"Linear","brand_color":null,"domain_rank":449,"spam_score":14,"markdown":"Linear Asks\n\n## Turn workplace requests into actionable issues\n\nLinear Asks is a new take on intake. Submit requests directly from Slack, email, and web forms, and automatically send them to the relevant team in Linear.\n\nIntake\n\n## Works where your team already is\n\n**Linear Asks is a new take on intake.** Submit requests directly from Slack, email, and web forms, and automatically send them to the relevant team in Linear.\n\nSlack\n\nEmail\n\nForms\n\n![](https://linear.app/cdn-cgi/imagedelivery/fO02fVwohEs9s9UHFwon6A/5819d11c-028a-42c9-778f-9cff5e2c7c00/f=auto,fit=scale-down,metadata=none)\n\n## Create new requests from Slack\n\nLet anyone in your Slack workspace quickly file a request — even if they don't have a Linear account.\n\n![](https://linear.app/cdn-cgi/imagedelivery/fO02fVwohEs9s9UHFwon6A/8ffa9ce1-c8cb-4f27-219f-72347d9f7100/f=auto,fit=scale-down,metadata=none)\n\n## Turn any email thread into an ask\n\nCreate new requests by cc'ing or forwarding to designated email addresses.\n\n![](https://linear.app/cdn-cgi/imagedelivery/fO02fVwohEs9s9UHFwon6A/540b841a-76d3-48ca-4569-b253469c2900/f=auto,fit=scale-down,metadata=none)\n\n## Build custom web forms\n\nCreate internal request pages with custom forms that turn submissions into structured issues.\n\n![](https://linear.app/cdn-cgi/imagedelivery/fO02fVwohEs9s9UHFwon6A/cbea47fb-3444-4ac2-ee34-3bbcc3bc6300/f=auto,fit=scale-down,metadata=none)\n\n## Get notified about new comments and updates\n\nReceive realtime updates on your Asks, delivered to the same channel your request came from.\n\nIT Helpdesk\n\nit@acme.com\n\n14:28\n\nAn ask has been created from your email: IT-7710 “Conference room audio not working”\n\n### \n\nPrivate Asks\n\nCreate private Asks for sensitive requests.\n\n### \n\nEmoji triggers\n\nTurn any Slack message into an Ask simply by using an emoji.\n\n### \n\nAuto-create\n\nEvery message in a Slack channel becomes an Ask.\n\n### \n\nShared Slack channels\n\nAllow external users, such as customers, to create requests.\n\n[\n\n> We save close to $30,000 per year since moving to Linear Asks\n\n](https://linear.app/blog/simplifying-support-at-scale-how-pleo-uses-linear-asks)\n\nLinear Triage\n\n## A better way to manage requests\n\n**Manage incoming requests from a shared triage inbox.** Review, prioritize, assign, and update each issue without ever switching back to Slack or Email.\n\nAI duplicate detection\n\nAccept...1\n\nMark as duplicate...2\n\nDecline...3\n\nSnooze\n\n![](https://linear.app/cdn-cgi/imagedelivery/fO02fVwohEs9s9UHFwon6A/35899177-cd37-4244-aea5-d3eec1e0d100/f=auto,fit=scale-down,metadata=none)\n\n![](https://linear.app/cdn-cgi/imagedelivery/fO02fVwohEs9s9UHFwon6A/7671d823-a052-4fbd-5713-c902ff9e7100/f=auto,fit=scale-down,metadata=none)\n\n## Discuss requests with bi-directionally synced threads\n\nComments sync automatically between Linear and the original request channel.\n\n![](https://linear.app/cdn-cgi/imagedelivery/fO02fVwohEs9s9UHFwon6A/46763153-913c-4a60-d3bf-ad43e310a800/f=auto,fit=scale-down,metadata=none)\n\n## Control who has access to sensitive requests\n\nLimit visibility of sensitive Asks with private teams and scoped access controls.\n\nWorkflows\n\n## Create powerful request workflows\n\nAsks is seamlessly integrated with the rest of the Linear system, unlocking new levels of control over your request workflows.\n\n![](https://linear.app/cdn-cgi/imagedelivery/fO02fVwohEs9s9UHFwon6A/c33c8540-83ce-4ac4-2a3d-c80dc1985800/f=auto,fit=scale-down,metadata=none)\n\n### SLAs\n\nApply automatic deadlines to time-sensitive requests\n\n![](https://linear.app/cdn-cgi/imagedelivery/fO02fVwohEs9s9UHFwon6A/d153eada-4126-4714-28b5-25080a3edc00/f=auto,fit=scale-down,metadata=none)\n\n### Triage automations\n\nAuto-assign requests based on predefined rules and schedules\n\n## How teams use Linear Asks\n\nLinear Asks supports all types of workplace requests. From engineering and design to IT, legal, and HR.\n\n### Streamline bug reporting\n\nEnable people outside of your engineering org to quickly file bug reports without worrying about complex issue details.\n\n### Build an IT help desk\n\nTurn any message in your #ask-IT channel into an IT ticket by reacting with an emoji.\n\n### Escalate customer conversations\n\nForward emails from customers to create trackable issues when engineering support is needed.\n\n### Standardize Ops requests\n\nConfigure templates with concrete instructions, placeholders, and checkboxes to standardize and streamline intake.\n\n### Improve customer success\n\nAdd Linear Asks to shared Slack channels to enable your most important customers to file bug reports and feature requests.\n\n### Manage sensitive HR tickets\n\nCreate private Asks via DM for sensitive requests that only you and your HR team can access.\n\nTrusted by product, GTM, and internal operations teams at leading companies\n\n[\n\nMeet our 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